Ministry of Commerce: New website and unified digital portal mark a step in the digital transformation journey
Press coverage 3 newspapers covered this event: Al-Jarida · Al-Seyassah · KUNA →
The Undersecretary of the Ministry of Commerce and Industry confirmed the launch of the unified digital portal and the new website, which aggregate hundreds of electronic services aimed at accelerating transactions and improving service quality through integration with other government entities and the use of technology.
Translated by Qiyas from الجريدة — Original source
Deputy Minister of Commerce and Industry, Marwa Al-Juaidan, confirmed that the launch of the Ministry’s new website and its unified digital service portal marks a new step in the digital transformation journey, as the portal aggregates hundreds of electronic services covering more than 99 percent of the total services provided by the Ministry’s sectors and departments.
Speaking to the Kuwait News Agency (KUNA) on Thursday, Al-Juaidan stated that the unified digital portal embodies the Ministry’s direction toward providing a more convenient, faster, and integrated government experience for individuals, business owners, and government entities.
She noted that the portal features electronic integration with dozens of government entities through direct linking and via the Google Apigee platform, under the patronage of the Central Agency for Information Technology. This integration helps streamline procedures, accelerate transaction processing, improve service quality, and support the business environment in the State of Kuwait.
Al-Juaidan clarified that the Ministry’s digital transformation is not limited to digitizing services but extends to redesigning the customer journey and connecting services, data, and relevant entities within a comprehensive digital experience.
She added that the Ministry is also leveraging artificial intelligence technologies in collaboration with Microsoft, including the Ministry’s smart assistant. This tool aims to help business owners and visitors easily identify services, requirements, and procedures, start business activities, submit applications, and track them more efficiently and effectively.
She pointed out that the digital transformation also includes developing an electronic system for submitting company budgets and financial statements through the implementation of the XBRL standard. This initiative enhances the quality and accuracy of financial data, accelerates audit and analysis processes, and strengthens transparency and oversight.
Al-Juaidan further explained that this system provides a more organized, analyzable financial database that can be utilized to support decision-making.
She indicated that the Ministry is working in preparation for transitioning to mandatory electronic submission of budgets and financial statements according to the XBRL standard, effective January 1, 2027. This step aims to develop financial disclosure mechanisms, improve the efficiency of handling corporate financial data, and enhance the business environment in Kuwait.
Al-Juaidan stated that the system also contributes to developing digital tools supporting anti-money laundering and counter-terrorist financing efforts, raising oversight and compliance levels through data integration and digital analysis.
She emphasized that the launch of the website and the unified digital portal marks the beginning of a new phase of continuous development and digital integration, making the Ministry’s services more accessible, easier to reach, and faster to process for users.