Medical Liability Authority Launches Electronic "Certificate for Whom It May Concern" Service Without Physical Visit - Sarmad

The Medical Accountability Authority announced the launch of the “Request for Certificate for Whom It May Concern” service through its e-services portal, a move aimed at developing its services, streamlining procedures for beneficiaries, saving time and effort, and enabling them to complete their transactions remotely without the need to visit the Authority in person.

In a press statement issued on Saturday, the Authority said the service allows applicants to submit requests, pay fees, and receive certificates electronically. It covers three types of certificates: a non-objection certificate, a statement regarding complaints, and a certificate detailing penalties and complaints under review referred to the Authority.

The Authority clarified that the fee for issuing a certificate is 20 Kuwaiti dinars. The transaction is completed and the certificate is issued within three working days from the date of fee payment, and it remains valid for three months.

To avail of the service, users must visit the Authority’s website (amr.gov.kw), select “Services,” then “Request Certificates,” log in via the “Huwiyati” application, complete authentication, specify their status and the type of certificate, enter contact details, complete the form, attach any required documents, and submit the request.

The Authority noted that after reviewing and approving the request, users receive a notification through the “Sahl” application to pay the fees electronically via “K-NET.” Once the certificate is issued, it can be downloaded from the e-services portal, and a copy is also sent via the “Sahl” application. The certificate is issued electronically and is valid without requiring a signature or stamp.