Deputy Minister of Health Inspects Health Centers in Al-Mutlaa Area to Assess Service Levels - Sarmad

(KUNA) – Kuwait’s Undersecretary of Health, Sheikh Dr. Salman Khalifa Al-Sabah, conducted an inspection tour on Thursday of several health centers in the Mutlaa area to monitor operations, assess the level of services provided, and evaluate their alignment with the growing health needs of the area’s residents.

The Ministry of Health stated in a press release that the Undersecretary inspected various clinics, departments, and support services during the tour, reviewing patient flow, appointment booking and scheduling mechanisms, and service delivery pathways.

The ministry clarified that the Undersecretary heard briefings from officials and health staff regarding consultation rates, the nature of services provided, and key operational needs. He also met with several patients, listening to their feedback and experiences regarding the services received.

According to the statement, the Undersecretary discussed with medical, technical, and administrative officials and staff ways to enhance the operational efficiency of the centers, support their staffing and equipment needs, and optimize the use of available resources, thereby strengthening the capacity of primary healthcare facilities to respond to the increasing demand for services.

The statement quoted the Undersecretary of Health emphasizing the importance of field monitoring as a practical tool for directly identifying needs and challenges and working to address them, thereby improving the quality of healthcare and the patient experience.

He stressed the importance of aligning the expansion of health services with the population and urban growth in the Mutlaa area and new residential districts, through continuous planning based on actual needs, to enhance access to healthcare and ensure the sustainability of service quality and efficiency.