Microsoft: Availability of 365 service nearing normal levels
Microsoft announces improved availability of Microsoft 365 service after outage affected 74 countries
Translated by Qiyas from الراي — Original source
The technology giant Microsoft reported on Friday that the availability of its Microsoft 365 service is nearing normal levels, on the second day of addressing a massive number of disruptions affecting basic service subscribers worldwide. The company’s engineers attributed these outages to an infrastructure failure, not to a cyberattack.
In an update posted on its Microsoft 365 account on the X platform, the US company said, “We continue to monitor improvements in service availability, as email queues have decreased significantly and are approaching normal levels.”
It noted that “some users may experience intermittent issues accessing the service or delays in email delivery as recovery efforts continue.”
The company added that it is “implementing additional mitigation measures,” emphasizing its work on “restoring the remaining affected infrastructure and investigating any remaining service issues, while closely monitoring service status and verifying recovery success across various affected communication channels.”
In another update, the company said, “We are observing encouraging progress in the recovery process, with service availability and email delivery performance improving in an increasing portion of the affected infrastructure.”
The Microsoft 365 outage, which began Thursday afternoon US Eastern Time, prevented employees from accessing Outlook email, Teams meeting tools, and other essential applications in the modern workplace.
Artificial intelligence companies also reported facing similar problems, while banks, governments, healthcare services, railways, and courts reported disruptions in Microsoft products.
Data collected by Downdetector, a website that monitors service outages across thousands of websites, apps, telecommunications providers, banks, online gaming platforms, and others, showed that the Microsoft 365 outage affected subscribers in 74 countries and regions within approximately one hour.
