Microsoft outages... Company: No sign of cyberattack
Microsoft denies cyberattack after global outage.
Translated by Qiyas from الراي — Original source
Microsoft confirmed that there is “no indication of malicious activity or a cyberattack” behind the outage in its Outlook service, according to Agence France-Presse.
Microsoft’s Outlook email service is experiencing a widespread outage in many countries around the world, with tens of thousands of users facing difficulties accessing their accounts. The company stated that it is “intensifying its efforts to mitigate the impact of the outage.”
The disruption, which Microsoft attributed to “high pressure” on its infrastructure, lasted through most of the working hours in the United States and also affected other Microsoft products, including the Teams platform and the AI-powered Copilot assistant.
The scope of the glitch expanded globally within an hour, disrupting Microsoft products in 74 countries and regions, according to Downdetector, a website specializing in tracking service outages.
A map posted by the site on X showed that the disruption affected users in the Americas, as well as parts of Europe, Asia, and Africa.
Microsoft initially stated that it was investigating reports of outages “in the Americas,” but later confirmed that the issue appeared to affect “users’ connections to Microsoft 365 services in any region.”
The company wrote on X, “We have identified high pressure on a portion of our infrastructure across multiple regions, which is likely the cause of the connectivity issues.”
It added, “We are working intensively to take all possible measures to limit the impact.”
It continued, “We have temporarily halted all deployments and are working to divert more traffic away from the affected infrastructure, while also restarting impacted servers to bring them back into service.”
In the United States, approximately 130,000 users reported Outlook issues shortly after 1:00 p.m. Eastern Time (18:00 UTC), according to Downdetector.
Since then, outage reports have declined, with around 37,000 users reporting Outlook problems by 6:00 p.m. Eastern Time (23:00 UTC).
Thousands of users also reported issues with Teams and Copilot, according to Downdetector.
As the outage persisted for hours, Microsoft posted a series of updates on X, clarifying that its ongoing efforts to fully restore service had not yet succeeded.
In one update posted shortly after 6:00 p.m. Eastern Time, Microsoft stated that it was “observing limited recovery” while working to redirect user traffic away from the affected servers.
