Al-Hawila: Unacceptable to Disrupt Work or Delay Citizens' Affairs
Al-Hawila directed officials to establish clear action plans, monitor their implementation, and hold accountable those who fall short to ensure ministry goals are met and public interest is served.
Translated by Qiyas from الراي — Original source
This came in a press statement issued today, Tuesday, following a meeting with the Undersecretary of the Ministry and several officials to discuss the comprehensive action plan, monitor progress across various sectors and departments, and identify the key challenges and obstacles that could affect the pace of implementation.
The officials were directed to develop clear action plans with specific timelines, continuously monitor their implementation, and promptly address any shortcomings, while holding each official directly accountable for improving performance and enhancing service quality.
She emphasized that there is no room for laxity or procrastination in fulfilling duties, stressing that the upcoming phase demands serious field work, precise monitoring, and accountability based on performance outcomes, in order to achieve the Ministry’s objectives and serve the public interest.
