Zain Kuwait Leads in Business Innovations and 'Network Experiences' with 5G-Advanced Technologies

Zain Group enhanced its record of technological innovations by winning four international awards at the Telecom Review summit in Dubai, further confirming its leadership in developing digital infrastructure across regional markets.

Zain stated that this international recognition embodies the pioneering status Zain Kuwait has established by adopting and developing advanced 5G technologies, and through continuous investment in digital infrastructure and the provision of advanced services that elevate user experience and support Kuwait’s digital transformation journey.

Zain emphasized that the awards reflect the broad scope of innovation and excellence across Zain’s operations and investments, ranging from developing customer experiences and digital transformation applications, to empowering the business sector with the latest technologies, and enhancing international connectivity systems and expanding the digital infrastructure that supports economic and technological growth in the region.

Commenting on Zain Kuwait’s achievements, Duaij Al-Oud, Chief Technology Officer at Zain Kuwait, said: “The recognition embodies our firm commitment to network performance excellence and our continuous effort to provide high-quality, reliable communication experiences for our customers. We believe that true leadership in the networking world is not limited to achieving record speeds or offering the latest technologies alone, but lies in our ability to leverage these developments to make a tangible difference in people’s lives and elevate their experiences in communication, work, and interaction with the digital world.”

He added: “What gives this recognition special significance is that it celebrates two fundamental aspects of our journey with advanced 5G technologies: customer experience and business sector innovation. We are building a network that not only delivers exceptional digital experiences in daily life but also opens new horizons for companies, economic sectors, and entrepreneurs to benefit from the opportunities offered by digital transformation.”

He concluded: “From this perspective, we continue to invest in smart infrastructure, AI-driven innovations, and advanced connectivity solutions to strengthen Kuwait’s digital foundations and support its aspirations toward a more interconnected and technologically advanced economy.”

On the sidelines of the summit, Al-Oud participated in a high-level panel discussion titled “Network Experience: Redefining Connectivity,” alongside a group of senior officials and technology leaders in the regional telecommunications sector.

The session discussed sector transformations driven by the rapid growth in data consumption, increasing demands from AI applications and the business sector, and their implications for future network capacity needs. It also highlighted the importance of optimal spectrum utilization, leveraging smart technologies to improve network performance, and sustainable investment in digital infrastructure.

Al-Oud presented Zain’s experience in developing advanced 5G networks, highlighting the sector’s shift from focusing solely on record speeds to providing stable, reliable performance, seamless indoor and outdoor connectivity, and smarter, more flexible networks capable of adapting to future digital requirements.

Zain Bahrain also contributed to enriching the summit’s discussions, as Ammar Al-Bouali, Director of Networks at Zain Bahrain, participated in a panel discussion titled “Building Digital Resilience: Strengthening Critical Infrastructure.” The session addressed emerging digital risks and challenges, and the importance of shifting from reactive crisis management to adopting a proactive approach that enhances network readiness and resilience, alongside developing safer, more reliable, and sustainable digital infrastructure.

Since launching its commercial 5G Advanced services across Kuwait in 2025, the company has continued to enhance its network capabilities through intelligent spectrum management, advanced carrier aggregation technologies, and AI-driven performance optimization solutions.

These efforts included Zain’s successful execution of the first test of its kind in Kuwait, combining six frequency bands using 5G Advanced technology, achieving peak speeds of 3 gigabits per second. This achievement reflects higher efficiency in spectrum utilization, improved indoor coverage capabilities, and advanced performance in uplink data speeds.

The award highlighted Zain’s expansion of modern communication technologies beyond traditional telecom services, leveraging its potential to enable digital transformation across various economic sectors. Zain’s advanced network infrastructure provides highly efficient connectivity solutions for the business sector, supporting Internet of Things (IoT) applications, cloud services, and emerging AI-driven solutions.

Furthermore, the company strengthened its readiness to meet the growing needs of business environments by successfully conducting the first test of its kind in the region, achieving a record-breaking speed of 31 gigabits per second. This demonstrated the immense potential of ultra-capacity networks in supporting digital applications and services that require exceptional performance and capacity levels.

The award recognized the company’s ongoing commitment to accelerating the pace of digital transformation and enhancing customer experience, by adopting the latest technologies and developing innovative digital solutions. This honor reflects the company’s efforts to modernize its digital ecosystem, improve operational efficiency, and deliver smoother, customer-centric digital services, thereby reinforcing its role in supporting the growth of the digital economy in the Kingdom.

The award also acknowledged the company’s contributions to developing international connectivity solutions and strengthening the region’s digital infrastructure. The recognition highlights its efforts to innovate advanced submarine cable connectivity solutions, which contribute to increasing network capacity, enhancing resilience and reliability, and keeping pace with the growing demand for high-performance international data transmission services.

The company played a pivotal role in achieving a global medical and technological milestone in collaboration with Zain Kuwait 2025, marked by the successful execution of a remote robotic surgery procedure between Kuwait and Brazil over a distance exceeding 12,000 kilometers, setting a Guinness World Record. The company contributed to this achievement by providing ultra-high-speed, low-latency international connectivity solutions, ensuring reliable and stable communication between the medical team and the patient across two continents.