Minister of Social Affairs: Swift Response to Citizens' Requests and Follow-up on Their Cases
A field visit by the Minister of Social Affairs to monitor the performance of the Public Relations and Citizen Services Department, praising employees' efforts.
Translated by Qiyas from الراي — Original source
During a field visit to the Public Relations and Citizen Service Department, where she reviewed the workflow and the efforts undertaken in media and organizational fields, as well as the mechanisms for receiving citizens, following up on their requests, and addressing their feedback, Al-Hawila praised the outstanding efforts of the department’s staff in highlighting the Ministry’s activities and achievements through media channels, as well as their effective organization of official events and meetings. She also commended their role in receiving citizens, facilitating their procedures, and handling their inquiries with professionalism and care.
She emphasized that the Public Relations and Citizen Service Department serves as a key interface for the Ministry and a direct link with society, expressing her appreciation for the efforts of the department’s employees. She reaffirmed her commitment to continuing field visits to monitor performance, support national cadres, and motivate them to further contribute and excel in serving citizens.
