Warba Strengthens Partnership Between Government Entities and the Private Sector

As part of efforts to strengthen cooperation between government and private sector institutions, and to support community initiatives aimed at enhancing the quality of services provided to citizens, the Citizen Service Center in the Qasr area of Al-Jahra Governorate inaugurated a specialized service for the elderly and people of determination. The event was held under the patronage of Al-Jahra Governor Hamad Al-Hubshi, with the attendance of Ahmed Al-Qutami, Head of the Retail Banking Group at Warba Bank, along with several officials and representatives of relevant entities.

The initiative stems from the importance of providing a more accessible and flexible service environment for the elderly and people of determination, enabling them to complete their transactions with ease through a dedicated car service. This reflects societal interest in these groups, recognizing their role and status, while also reinforcing the concept of community partnership between government entities and private sector institutions.

Warba Bank participates in this initiative as a sponsor of the center, by contributing to the provision of various services and facilities that support the center’s operations and enhance the experience of visitors, in line with the bank’s corporate social responsibility strategy and its role as an active partner in serving the Kuwaiti community.

Governor Al-Hubshi expressed his appreciation for the efforts made to launch the specialized service for the elderly and people of determination at the Citizen Service Center in the Qasr area. He emphasized that caring for these groups stems from a social and national responsibility aimed at providing the best possible comfort to citizens and facilitating their access to services.

He stated that the development of government and community services must keep pace with the needs of different segments of society, giving special priority to the elderly and people of determination due to their status and role. He commended the ongoing cooperation between government entities and private sector institutions in supporting such initiatives.

Al-Hubshi added, “Providing specialized services for the elderly and people of determination reflects our commitment to ensuring that service facilities are closer to citizens’ needs, and that everyone receives the care and respect they deserve, thereby facilitating their procedures and enabling them to complete their transactions in a comfortable and suitable environment.”

The Governor praised Warba Bank’s role in supporting the initiative and contributing to providing some services for the center, emphasizing that such partnerships represent a positive model of cooperation between the public and private sectors, contributing to achieving tangible and sustainable impact in society.

For his part, Al-Qutami said the bank is proud to participate in the inauguration of the service for the elderly and people of determination at the Citizen Service Center in the Qasr area. He affirmed that this initiative represents an important model of cooperation between state institutions and the private sector in delivering more efficient and humane services to society.

Al-Qutami added, “At Warba Bank, we believe that corporate social responsibility is not limited to traditional initiatives, but extends to active participation in projects that have a direct and positive impact on the lives of community members. From this perspective, our sponsorship of this center and our contribution to providing certain services that support its operations and enhance the comfort and ease of transaction completion for visitors come naturally.”

He clarified that caring for the elderly and people of determination is a societal priority, given the significant contributions these groups have made to building society and serving the nation. He noted that providing a suitable service environment for them reflects the authentic values of Kuwaiti society and embodies images of solidarity, appreciation, and giving. Furthermore, supporting the elderly is an integral part of our corporate social responsibility.

He affirmed that “Warba” continues its commitment to supporting distinctive initiatives that align with its vision of social responsibility and sustainability, noting that the bank views its community partnerships as an integral part of its role as a national financial institution keen to maintain a positive and effective presence across various fields that serve society.

The allocation of a dedicated service lane for elderly citizens and persons with disabilities at the Citizen Service Center aims to provide a more accessible experience for visitors by accommodating their needs during transaction processing, thereby reducing the effort and time required to obtain services.

This initiative also reflects a broader trend toward developing service centers to be more inclusive and flexible, ensuring that services are delivered in a manner that accounts for the differing needs of visitors and provides an environment focused on accessibility, efficiency, and quality of service.

This step comes within a wider strategy to enhance the level of services provided in Al-Jahra Governorate and elevate the visitor experience, in line with ongoing efforts to develop service facilities and provide practical solutions that respond to societal needs.

The initiative embodies Warba’s vision of strengthening its community presence through practical initiatives with direct impact, consistent with its commitment to sustainability and social responsibility, and underscoring its dedication to building effective partnerships with various entities and institutions in Kuwait.

The initiative also highlights the importance of coordinated efforts between government agencies and private sector institutions in developing services and improving quality of life, contributing to achieving a positive and sustainable impact that benefits all members of society.

Warba continues to consolidate its position as a Kuwaiti financial institution committed to fulfilling its national and community roles, and to contributing to initiatives that place human needs at the forefront of priorities, in alignment with the bank’s slogan, “Let’s Own Tomorrow.”