Kuwait Finance House Offers Free Contact with Group Banks... From 6 Countries
Kuwait Finance House continues to empower customers to make fast, free calls to the group’s banks in four countries—Egypt, Bahrain, the United Kingdom, and Turkey—by dialing its phone service in Kuwait at no cost to the customer, in line with the bank’s approach of providing advanced, secure services and maintaining constant communication with its clients.
The service further enhances connectivity and integration among Kuwait Finance House customers in Kuwait and the group’s banks in other countries. Customers can now easily and free of charge contact Kuwait Finance House in Egypt, Bahrain, the UK, and Turkey by calling the Kuwait-based phone service, selecting the menu option to reach an external branch, and being automatically connected to the desired Kuwait Finance House bank in one of the four countries. This facilitates an improved customer experience and enables free, rapid communication between customers and group units.
The service is available to everyone, whether customers or non-customers of Kuwait Finance House, for self-service transactions via the phone line, for speaking with service staff to complete services, or for inquiries, operating 24/7 throughout the week.
This new service is part of a diverse range of communication channels offered by Kuwait Finance House to its customers and to non-customers interested in learning about its services and products. Customers can easily reach Kuwait Finance House free of charge via toll-free numbers in several countries, including the United States, Canada, the UK, France, Germany, Spain, and Turkey. (Local call charges may apply in Turkey when dialing this number, as imposed by local Turkish telecom operators.)
In addition to the above, customers can contact Kuwait Finance House through the dedicated mailbox in the Kuwait Finance House mobile app and via WhatsApp for general inquiries. The call center operates 24/7, ensuring continuous support and access to a wide range of services at any time.
The communication mechanisms and channels mentioned contribute to building and strengthening trust with customers by facilitating interaction with the group’s banks and their clients. Customer service representatives respond to inquiries and deliver services with high standards of efficiency and speed, while calls from customers abroad are given priority handling by service staff.
