OpenAI makes ChatGPT Health available to all users in the US
OpenAI announced on Thursday the availability of the “ChatGPT Health” feature, which assists users with health-related inquiries, to all ChatGPT users residing in the United States who are over 18 years old, across all subscription tiers.
The announcement comes a day after a Florida priest filed a lawsuit against the company, alleging that it had provided advice suggesting the user avoid consulting a doctor, a recommendation that nearly led to fatal consequences.
The company had previously begun testing the feature through a dedicated health hub in early January, allowing users to integrate data from other services and their personal health information from platforms such as Apple Health, Function, and MyFitnessPal.
At that time, OpenAI stated that users were submitting 230 million health-related queries per week, a figure that has now risen to 300 million, according to a report by the technology news website TechCrunch.
OpenAI had previously clarified that users were expected to use the health hub for health-related inquiries. Now, they can choose to leverage information derived from connected data in the health section for all queries.
The company noted that during the testing phase, 70% of health-related inquiries were made outside the dedicated hub.
Through this new feature, users can access their health information to obtain insights on topics such as food and allergies within general conversations.
OpenAI stated that its models have made progress in answering health-related inquiries. It also explained that its smallest model in the latest release, “GPT 5.6-Luna,” outperforms “GPT 5.5” on HealthBench, an open-source benchmark developed by the company to evaluate the performance of large language models in answering health-related questions.
OpenAI added that it does not use any user data to train its models and is collaborating with physicians to improve the models’ performance in answering health-related inquiries.
Despite this improvement in performance, the company’s terms of use emphasize that its services “are not intended for use in diagnosing or treating any health condition.”
OpenAI cited these provisions in its response to the aforementioned lawsuit and informed The New York Times that it is working to make health and medical-related answers safer.
With this new rollout, OpenAI said it wants users to verify information and make medical decisions based on professional advice.
Several studies have highlighted that AI chatbots are not reliable for providing medical advice. However, this has not prevented companies such as Anthropic and Google from launching AI features related to health.
The “Health” feature in ChatGPT will begin rolling out this week to registered users in the United States via the web and iOS platform, for users of Go, Plus, Pro, and the free tier.
