"The Center"... Commitment to Responsible Growth and Good Governance
In a comment on the report’s release, Sandus Saad, First Deputy President and Director of Corporate Communications, stated, “The publication of the fifth Sustainability Report reflects the continuous progress achieved by Al-Mutawassit in integrating sustainability, governance, and corporate social responsibility principles across its various business activities, governance framework, and stakeholder engagement efforts. Sustainability has become an integral part of our approach to risk management, opportunity exploration, and long-term value creation. As we celebrate the company’s 50th anniversary in 2024, we have continued to focus on strengthening governance principles, supporting responsible investment practices, and achieving sustainable growth that benefits our clients, shareholders, employees, and society as a whole. Our performance during the reporting period confirms that good governance, disciplined execution, and sustainable practices are integral elements of success. We will continue our commitment to advancing our priorities in sustainability, governance, and corporate social responsibility, contributing to the achievement of Kuwait’s economic development goals and supporting a more resilient and sustainable financial sector.”
She added, “At Al-Mutawassit, sustainability extends beyond reporting and disclosures to encompass how we interact with our employees, clients, partners, and the communities we serve. During the reporting period, we continued to invest in youth capacity building, financial literacy, employee well-being, digital transformation, and strategic community partnerships that deliver tangible and lasting impact. This report reflects our commitment to transparency and effective stakeholder engagement. It also highlights initiatives that support our vision for responsible growth and long-term value creation.”
The report highlights continued progress in governance and responsible business practices at Al-Mutawassit. During the reporting period, Al-Mutawassit won 15 regional and international awards in the fields of investment banking, asset management, real estate investment, advisory services, and digital innovation. The company also maintained a strong compliance culture, achieving a 100% completion rate in training programs related to anti-money laundering and data privacy, with no customer data breaches recorded throughout the reporting period. Spending on local suppliers reached 87.74% in 2024 and increased to 89.65% in 2025.
On the social front, Al-Mutawassit continued to invest in human capital and contribute to the development of national competencies. The Kuwaitization rate rose from 51.33% in 2024 to 52.25% in 2025, while the proportion of women in the workforce remained stable at approximately 33.5% during the reporting period. The company provided 7,816 hours of training to its employees in 2024 and 2025, and conducted performance and professional development reviews for the majority of its staff. Al-Mutawassit maintained a 100% employee retention rate following parental leave in both years, and no work-related injuries or fatalities were recorded throughout the reporting period. Through Al-Mutawassit’s Graduate Development Program, the company continued to support young people in gaining practical experience and preparing for successful careers in the financial sector.
Al-Markaz continued to implement initiatives aimed at reducing the environmental impact of its operational activities and improving resource efficiency. Paper consumption decreased by 20% between 2024 and 2025, reflecting the company’s ongoing transition toward digital operations and reduced reliance on paper documents. Among the notable achievements was Burj Al-Nada, an asset in Al-Markaz Real Estate Fund’s portfolio, receiving the LEED v4.1 Gold certification, becoming the first property within Al-Markaz’s real estate portfolio in the Middle East and North Africa to achieve this certification. The report also highlights the company’s performance in greenhouse gas emissions and its continuous efforts to enhance environmental data management and identify additional opportunities to reduce emissions.
The reporting period saw positive financial performance for Al-Markaz, with revenues rising from 20.3 million dinars in 2024 to 28.6 million in 2025, recording growth exceeding 40%. Additionally, the economic value created and distributed increased significantly during the same period, reflecting the company’s ability to create sustainable value for stakeholders while maintaining disciplined and sustainable growth.
Partnerships and donations contributed to supporting local and international institutions, including Loyaak, the United Nations High Commissioner for Refugees (UNHCR), the United Nations Children’s Fund (UNICEF), the Kuwait Association for the Care of Children in Hospitals, the Lebanon Children’s Cancer Center, the Kuwait Association for the Disabled, and others.
For over 50 years, Al-Markaz has maintained its position as one of the leading financial institutions in the region, remaining committed to integrating sustainability, governance, and corporate social responsibility considerations into its strategy and operations, thereby supporting Kuwait’s national development priorities and delivering long-term value to customers, shareholders, employees, and the community.
