KFH Group Service in Qairawan
Kuwait Finance House (KFH) inaugurated the KFH Group Service Center at its Qairawan branch to serve customers of both Kuwait Turkiye Bankası – Turkey and Kuwait Finance House – Egypt, as part of the bank’s strategy to enhance integration among group units and consolidate a unified vision, thereby contributing to a more convenient and flexible banking experience for customers.
Nahal Al-Musallam, Deputy General Manager of Products at KFH, stated that the opening of the center is part of the bank’s ongoing efforts to achieve integration among group units and provide advanced banking services that meet the needs of customers within Kuwait. She noted that this is the third center of its kind, following those in Mishref and Al-Khalidiya.
In a statement, Al-Musallam added that the Group Service Center at the Qairawan branch offers a suite of services specifically designed to meet customer needs, including facilitating account opening procedures and updating personal and banking data, ensuring the continuity of banking services with efficiency and smoothness. The center also provides technical support for activating and using the mobile banking applications of both Kuwait Turkiye Bankası and KFH – Egypt.
She clarified that the center also offers a service for requesting and delivering ATM cards for KFH – Egypt accounts, enabling customers to manage their accounts and conduct banking transactions with ease and security. She emphasized that the objective of the Group Service Centers is to deliver a comprehensive and comfortable banking experience for customers within Kuwait, adhering to the highest standards of speed and flexibility.
Al-Musallam pointed out that the center serves KFH customers starting from the Personal service tier and above, reaffirming the bank’s commitment to delivering premium services that meet customer expectations and enhance their banking experience by keeping pace with the latest developments in financial and banking services and products. She noted that the Group Service Centers represent an extension of the approach centered on proximity to customers and effectively meeting their needs.
