Trade Ministry: Unified Digital Gateway Enhances Digital Transformation
Marwa Al-Juaidan confirmed the launch of the unified digital gateway, which consolidates services from the Ministry of Commerce and Industry and integrates with the unified government application for electronic services and Microsoft.
Translated by Qiyas from القبس — Original source
Deputy Minister of Commerce and Industry, Marwah Al-Jouedan, confirmed that the launch of the Ministry’s new website and its unified digital portal for services marks a new step in the digital transformation journey. The portal aggregates hundreds of electronic services, covering more than 99 percent of the total services across the Ministry’s sectors and departments.
Speaking on Thursday, Al-Jouedan stated that the unified digital portal embodies the Ministry’s orientation toward providing a smoother, faster, and more integrated government experience for individuals, business owners, and government entities. She added that the Ministry aims to leverage technology, artificial intelligence, government integration, and digital data to build a comprehensive experience that aligns with the aspirations of the State of Kuwait, enhances the efficiency of the business environment, and strengthens oversight and transparency.
The portal features electronic integration with dozens of government entities through direct linking and via the Google Apigee platform, under the patronage of the Central Agency for Information Technology. This integration helps streamline procedures, accelerate transaction processing, improve service quality, and support the business environment in Kuwait.
Al-Jouedan clarified that the Ministry’s digital transformation is not limited to digitizing services; it extends to redesigning the user journey and linking services, data, and relevant entities within a fully integrated digital experience. The system allows users to initiate and track their transactions and access related services through a unified platform, in addition to integrating with the unified government application for electronic services, “Sahel.”
Al-Jouedan noted that the Ministry is also working to leverage artificial intelligence technologies in collaboration with Microsoft, including the Ministry’s smart assistant. This assistant aims to help business owners and visitors identify services, requirements, and procedures, start business activities, submit applications, and track them more easily and efficiently.
She pointed out that the digital transformation also includes developing an electronic system for submitting company budgets and financial statements through the implementation of the XBRL standard. This initiative enhances the quality and accuracy of financial data, accelerates review and analysis processes, and strengthens transparency and oversight. The system provides a more organized, analyzable financial database that supports decision-making.
Preparations are underway for mandatory electronic submission of budgets and financial statements according to the XBRL standard, starting January 1, 2027. This step aims to develop financial disclosure mechanisms, improve the efficiency of handling corporate financial data, and enhance the business environment in Kuwait.
Al-Jouedan emphasized that the new digital system supports the Ministry’s regulatory and strategic files, including strengthening food security, improving market and supply chain monitoring, and developing digital tools that support anti-money laundering and counter-terrorism financing efforts. These efforts enhance oversight and compliance through data integration and digital analysis.
She concluded that the launch of the website and the unified digital portal marks the beginning of a new phase of continuous development and digital integration, making the Ministry’s services more accessible, easier to use, and faster to process.
