Minister of Social Affairs: Job Discipline and Field Follow-up are Key to Developing Work and Upgrading Services

Minister of Social Affairs, Family, and Childhood Affairs, Dr. Amthal Al-Huwail, affirmed on Thursday that professional discipline and field follow-up are two fundamental pillars for developing work, enhancing institutional performance, and improving the quality of services provided to citizens and visitors. This statement came during a press interview given by Al-Huwail after she inspected several vital departments and sectors under the Ministry to review the progress of work, assess the level of services provided, and address on-site obstacles facing citizens and visitors, working to resolve them.

Al-Huwail stressed the necessity of adhering to official working hours and applying the regulations and laws governing work without exception, thereby reinforcing professional discipline and boosting performance efficiency across all ministry departments. She directed that the pace of completion be accelerated, procedures simplified, and transactions facilitated in line with government initiatives aimed at developing services and enhancing their efficiency. She emphasized that accountability would extend to any individual failing to fulfill their professional duties, in accordance with established legal procedures, while outstanding competencies that contribute sincerely to developing work and serving citizens would be supported and recognized.

She highlighted the importance of strengthening seriousness, responsibility, and swift execution to achieve the public interest and elevate the standard of services provided. During her inspection tour, Al-Huwail reviewed the mechanisms for processing transactions and assessed performance levels in various departments, and she listened to briefings from officials regarding the progress of work, operational plans, and completion rates in digital transformation projects.