Launch of 10 new electronic services via 'Sahl' to facilitate transactions for persons with disabilities

The Public Authority for Persons with Disabilities announced on Friday the launch of 10 new electronic services via the “Sahl” application. These services include requests for a letter to reduce working hours for persons with disabilities and their caregivers, and requests for certificates for interested parties, alongside receiving disability and caregiver certificates. The aim is to simplify procedures and save time and effort for persons with disabilities and their caregivers.

Dr. Khalifa Al-Hila, Deputy Director General of the Medical, Psychological and Social Services Sector at the Authority, told the Kuwait News Agency (KUNA) that the services also include requesting appointments with medical committees, renewing disability certificates, applying for retirement for persons with disabilities, requesting hearing aids and wheelchairs, exemption from fingerprinting, and submitting traffic-related requests.

He added that the launch of these services is part of the Authority’s ongoing efforts to develop its electronic services and enhance the level of services provided to beneficiaries, enabling the easy and convenient completion of several transactions electronically and reducing the need for in-person visits.

Al-Hila clarified that the expansion of services through the “Sahl” application is in line with the state’s direction toward digital transformation and improving the level of government services, which contributes to accelerating the completion of transactions and simplifying procedures for persons with disabilities and their caregivers.

He emphasized the Authority’s continued development and addition of more electronic services that meet the needs of beneficiaries, thereby enhancing the speed and efficiency of transaction processing.