Housing Authority: Halting Rent Allowance Deductions via 'Sahl' App

The Public Authority for Housing Welfare has launched an electronic service via the unified government application for electronic services, “Sahel,” enabling citizens to submit requests to suspend the deduction of rental allowance arrears from their employers. This initiative is part of the Authority’s efforts to develop its digital services, simplify procedures for citizens, and facilitate the processing of their transactions without the need for in-person visits.

The Authority, through its official account, explained that the service allows citizens to electronically request the suspension of rental allowance deductions by accessing the “Sahel” app, selecting the “Services” icon, then choosing “Public Authority for Housing Welfare,” navigating to “Rental Allowance Services,” and selecting the “Request to Suspend Rental Allowance Deduction from Employer” service.

It clarified that the application process involves filling in the required data, specifying the deduction source, adding any notes if applicable, and then submitting the request electronically. A confirmation message appears upon successful receipt of the transaction, indicating that it has been forwarded to the relevant authority to complete the necessary procedures.

The Authority added that the applicant receives an electronic notification confirming the acceptance of the request and its referral to the competent department for review, with the ability to track the status of the transaction through the app until final approval is issued. Citizens are notified of the final approval via the “Notifications” icon.