Zain Strategic Partner with 'Itlaaq' to Empower Business Leaders

Zain Kuwait announced its strategic partnership with Iltiqaa to deliver The Agentic AI Experience in Kuwait, a joint initiative aimed at supporting the adoption of emerging technologies and transforming artificial intelligence potential into practical capabilities that serve the business sector, contributing to enhancing the innovation ecosystem and the digital economy in Kuwait. The experience, created and organized by Iltiqaa, empowers business owners, executives, and leaders to build and practically deploy teams of AI agents tailored to their business needs.

The announcement was made during an event hosted by Zain at its headquarters in Shuwaikh, attended by Dr. Khaled Al-Zamil, Chairman of the Board of Directors of the Public Authority for Information Technology (PAIT), Nawaf Al-Gharbali, CEO of Zain Kuwait, Acting U.S. Ambassador to Kuwait Stephen Butler, Khaled Al-Zanaki, Founder and CEO of Iltiqaa Consulting, and Nada Al-Daihani, General Manager of the Sabah Al-Ahmad Center for Talent and Creativity.

The intensive training program will be held at the Gulf University for Science and Technology (GUST) from November 2 to December 2, 2026. Sessions will take place on Mondays, Tuesdays, and Wednesdays from 6:00 PM to 9:00 PM Kuwait time. These hours refer specifically to the intensive training component and do not represent the full duration of the experience, which includes all its components. Registration is available via the link: https://www.theagenticaiexperience.com/.

The experience begins with participants’ business needs, linking them to practical applications of Agentic AI—systems that enable AI agents to execute specific tasks and coordinate work under human supervision. It aims to empower each participant to build a functional team of agents to address those needs, within clear responsibilities, authorities, and specific checkpoints for human approval, without requiring a technical background.

In his remarks, Dr. Khaled Al-Zamil, Chairman of the Board of Directors at PAIT, said: “Our ambition is to see local talent build solutions that serve our community and carry Kuwait’s name to broader competitive horizons. Every skill our youth acquire today expands what they can achieve tomorrow. PAIT’s role in the field of Agentic AI involves regulating information technology services, protecting users, and safeguarding their data privacy. As these systems can perform actions on behalf of users, defining their authorities and assigning responsibility for their actions becomes a fundamental requirement.”

Nawaf Al-Gharbali, CEO of Zain Kuwait, stated: “Artificial intelligence is undergoing rapid development, reshaping the business environment and granting institutions new capabilities for innovation and growth. Agentic AI represents a crucial stage in this new shift. At Zain, our ambition extends beyond keeping pace with and adopting new technologies; it lies in leveraging them to create real value within a framework that preserves the role of human decision-making while enhancing accountability, security, and responsible governance.”

He added: “Our strategic partnership with The Agentic AI Experience initiative is an extension of our role in supporting Kuwait’s innovation and entrepreneurship ecosystem, enabling entrepreneurs and startups to access modern technologies, knowledge, and practical skills that help them develop, grow, and contribute effectively to the digital economy. As Zain continues its transformation from a telecommunications company to an integrated technology company, we continue to leverage technology to create tangible impact and build an integrated digital ecosystem that balances innovation and growth on one hand, with security, governance, and responsibility on the other.”

Stephen Butler, Acting U.S. Ambassador to Kuwait, said: “The U.S. Embassy is proud to support this program as a direct investment in Kuwait’s talented youth and in the future of the Kuwaiti economy. We are living through an exceptional moment in the world of technology, as today’s technologies far exceed what was once imaginable. As President Trump stated, leading technological systems today ‘multiply human ingenuity and open doors to new forms of creativity.’ They make the impossible possible in science, medicine, and almost every other field.”

Eng. Khaled Al-Zanaki, Founder and CEO of Iltiqaa Consulting, who will personally lead the program, said: “The Agentic AI Experience combines my background in computer engineering with over twenty years of experience in entrepreneurship and the business sector. This experience is designed to support non-technical business owners and leaders in applying AI agents within their institutions and daily activities. It starts by identifying business needs, then bridges the gap between technology and practical application. The goal is to help participants move from understanding the potential of AI agents to using them effectively to achieve specific objectives, under human supervision.”

Nada Al-Daihani, General Manager of the Sabah Al-Ahmad Center for Talent and Creativity, said: “Our participation in The Agentic AI Experience reflects the Center’s commitment to empowering youth and innovators to explore AI applications and transform knowledge into practical solutions that contribute to building Kuwait’s future.”

In addition to the intensive training program, the experience combines mentoring, dialogue sessions, project showcases, and membership, fostering continuous learning, practical application, and knowledge exchange. This helps participants convert acquired knowledge into actionable capabilities within their business environments. This methodology supports the development of digital and economic capacities in Kuwait by helping business decision-makers transform emerging technologies into practical tools that address real needs.

Furthermore, empowering business owners, executives, and leaders to deploy AI agents in specific areas of their operations will enhance productivity, contribute to the development of new services, and strengthen the private sector’s capacity for innovation and growth.