How to Deal with Dinosaurs
Dinosaurs have not gone extinct; rather, they are people you may encounter anywhere and in any situation in life. Since we are discussing work environments today, the presence of “dinosaurs” (individuals who are extremely rigid and resistant to change) is highly likely. Dealing with such personalities requires art and diplomatic strategies, including not attempting to change them, as that is impossible. Instead, focus on managing the situation and interacting with them intelligently. To handle dinosaurs, follow these steps:
Step One: Understand the driving motives. Their actions stem from a fear of losing control, a need to prove that their experience has become outdated, or anxiety about the chaos that change brings. Accepting this principle will make you less disturbed, so do not take things personally. It is also very important to ask yourself: “Is this issue worth a fierce battle with him?” If the decision is minor, let him win. Save your energy for essential matters only.
Step Two: Communication methods during discussions. Choose your words carefully. Use “we” language instead of “you and I”; this makes him a partner in the solution, not an adversary in confrontation. Use questioning language instead of giving orders. Ask: “In your opinion, what obstacles might we face if we implement this new methodology? And how can we overcome them?” Allow him to leave his mark on the new idea.
Step Three: Types and how to deal with them.
1. “I know everything”: Confront him with data and facts, but indirectly. Send him a report via email before the meeting, allowing him to read and absorb it on his own.
2. Loud voice and agitation: Maintain complete calmness and lower your voice even more. Look him in the eye and speak slowly. Calmness will compel him to calm down.
3. Constant pessimism: Use positive questions. For example, if he says, “This idea will never work,” respond: “Excellent. What is the most difficult scenario you think could arise? Let’s develop an alternative plan together.”
Conclusion: In the journey of life, the path will not be free of twists that obstruct your steps, nor of personalities as unyielding as mountains. However, true wisdom lies not in tearing down mountains, but in learning how to deal with them. Every “dinosaur” you encounter is a hidden lesson that teaches you, trains you in self-control, and refines your skills in the art of communication.
