Minister of Social Affairs: Continuing Surprise Field Visits During Holidays and Weekends to Ensure Service Quality
Minister of Social Affairs, Dr. Amthal Al-Huwaili, confirmed the continuation of surprise field visits to ensure service quality for people with disabilities.
Translated by Qiyas from كويت نيوز — Original source
Dr. Amthal Al-Huwail, Minister of Social Affairs, Family, and Childhood Affairs, confirmed that surprise field visits will continue to be conducted frequently, including on holidays and official public holidays, to ensure the continuous quality of services, monitor the performance of officials, and address any observations promptly, as the well-being and care of people with disabilities remain a top priority that brooks no negligence.
This statement came in a press statement by Al-Huwail on Thursday, following a field visit to the South Al-Sabah Center, affiliated with the Public Authority for Persons with Disabilities, to review the progress of operations, assess the level of services provided to residents, and closely monitor their needs.
She emphasized the necessity for officials and leaders to be continuously present in the field to engage in direct communication with people with disabilities, understand their needs, and evaluate how well their requirements are being met, moving beyond reliance on office-based reports.
During the visit, she observed several activities and events organized by staff for the residents, commending the efforts made to provide a suitable environment that contributes to enhancing their quality of life.
