Zain strategic partner with 'Iltiqaa' to empower business leaders to leverage Agentic AI in The Agentic AI Experience initiative

Zain Kuwait announced its strategic partnership with “Iltiqaa” to deliver The Agentic AI Experience in Kuwait, a joint initiative aimed at supporting the adoption of emerging technologies and transforming artificial intelligence potential into practical capabilities that serve the business sector, contributing to enhancing Kuwait’s innovation ecosystem and digital economy. The experience, created and organized by “Iltiqaa,” empowers business owners, executives, and leaders to build and practically deploy teams of AI agents tailored to their business needs.

The announcement came during an event hosted by Zain at its headquarters in Shuwaikh, attended by Dr. Khaled Al-Zamil, Chairman of the Board of the Public Authority for Communications and Information Technology (PACIT), Nawaf Al-Gharbali, CEO of Zain Kuwait, Stephen Butler, Chargé d’Affaires of the U.S. Embassy in Kuwait, Khaled Al-Zanaki, Founder and CEO of Iltiqaa Consulting, and Nada Al-Daihani, General Manager of the Sabah Al-Ahmad Center for Talent and Creativity.

The intensive training program will be held at the Gulf University for Science and Technology (GUST) from November 2 to December 2, 2026. Sessions will take place on Mondays, Tuesdays, and Wednesdays, from 6:00 PM to 9:00 PM Kuwait time. These hours refer specifically to the intensive training component and do not represent the full duration of the experience, which includes additional elements. Registration is available via the link: https://www.theagenticaiexperience.com/.

The experience begins with participants’ business needs and connects them to practical applications of Agentic AI—systems that enable AI agents to execute specific tasks and coordinate work under human supervision. It aims to empower each participant to build a functional team of AI agents to address those needs, within clearly defined responsibilities, authorities, and specific checkpoints requiring human approval, without necessitating a technical background.

In his remarks, Dr. Khaled Al-Zamil, Chairman of the Board at PACIT, stated: “Our ambition is to see local talent build solutions that serve our community and carry Kuwait’s name to broader competitive horizons. Every skill our youth acquire today expands what they can achieve tomorrow. The Authority’s role in Agentic AI focuses on regulating information technology services, protecting users, and safeguarding their data privacy. Given the ability of these systems to perform actions on behalf of users, defining their authorities and assigning responsibility for their actions has become a fundamental requirement.”

Nawaf Al-Gharbali, CEO of Zain Kuwait, said: “Artificial intelligence is undergoing rapid development, reshaping the business environment and granting institutions new capabilities for innovation and growth. Agentic AI represents a crucial stage in this transformation. At Zain, our ambition extends beyond keeping pace with and adopting new technologies; it lies in leveraging them to create real value, within a framework that preserves the role of human decision-making and strengthens accountability, security, and responsible governance.”

He added: “Our strategic partnership with The Agentic AI Experience initiative reflects our ongoing role in supporting Kuwait’s innovation and entrepreneurship ecosystem, enabling entrepreneurs and startups to access modern technologies, knowledge, and practical skills that help them develop, grow, and contribute effectively to the digital economy. As Zain continues its transformation from a telecommunications company into an integrated technology firm, we remain committed to leveraging technology to create tangible impact and build an integrated digital ecosystem that balances innovation and growth on one hand, with security, governance, and responsibility on the other.”

Stephen Butler, Chargé d’Affaires ad interim of the U.S. Embassy in Kuwait, said: “The U.S. Embassy is proud to support this program as a direct investment in the talented youth of Kuwait and in the future of the Kuwaiti economy. We are living in an exceptional moment in the world of technology, as today’s technologies far surpass anything that could have been imagined. As President Trump said, leading technological systems today ‘multiply human ingenuity and open up new avenues for creativity.’ They make the impossible possible in science, medicine, and virtually every other field.”

Eng. Khaled Al-Zaniki, Founder and CEO of Iltiqaa Consulting, who will personally lead the program, said: “The Agentic AI Experience combines my background in computer engineering with over two decades of experience in entrepreneurship and the business sector. This experience is designed to support business owners and non-technical leaders in applying AI agents within their organizations and daily activities. It begins by identifying business needs, then bridges the gap between technology and practical application. The goal is to help participants move from understanding the potential of AI agents to actively using them to achieve specific objectives under human supervision.”

Nada Al-Daihani, General Manager of the Sabah Al-Ahmad Center for Giftedness and Creativity, said: “Our participation in THE AGENTIC AI EXPERIENCE reflects the Sabah Al-Ahmad Center for Giftedness and Creativity’s commitment to empowering youth and innovators to explore AI applications and transform knowledge into practical solutions that contribute to building Kuwait’s future.”

In addition to the intensive training program, the experience combines mentoring, dialogue sessions, project showcases, and membership, thereby enhancing continuous learning, practical application, and knowledge exchange, and helping participants convert acquired knowledge into actionable skills within their business environments.

This methodology contributes to building digital and economic capacities in Kuwait by assisting business decision-makers in transforming emerging technologies into practical tools that address real needs. Moreover, empowering business owners, executives, and leaders to deploy AI agents in specific areas of their operations will boost productivity, contribute to the development of new services, and enhance the private sector’s capacity for innovation and growth.

This initiative aligns with the priorities of Kuwait Vision 2035 in developing human capital, increasing productivity, and strengthening the role of the private sector in building a diversified, knowledge- and innovation-based economy. In this context, the initiative focuses on building practical capabilities that enable participants to develop and responsibly guide effective teams of AI agents, ensuring that technology serves as a means to achieve tangible value and impact, rather than an end in itself.

The initiative brings together entities from the business, technology, education, innovation, and community sectors. Zain Kuwait participates as the strategic partner, and the Public Authority for Information Technology (CITRA) participates as the digital trust partner. Iltiqaa and the U.S. Embassy in Kuwait participate as launch partners, while GUST Startup Lab and the Sabah Al-Ahmad Center for Giftedness and Creativity are also involved. Kuwait Cinema Company and BPG participate as media and creativity partners. The American Chamber of Commerce in Kuwait, the Kuwait Economic Association, the Kuwait Engineers Association, and the Kuwait Association for Small and Medium Enterprises serve as community sponsors.

Through these partnerships, Zain continues to support initiatives that contribute to building and developing digital capabilities, fostering entrepreneurship, encouraging the responsible adoption of technology, and aligning emerging technologies with the actual needs of the business sector. This effort is part of its strategy to strengthen the innovation ecosystem, support competitiveness in the private sector, and contribute to the development of Kuwait’s digital economy.