Zain partners with Schneider Electric to enhance the readiness of critical infrastructure and support sustainable digital growth

Zain Kuwait has announced a strategic partnership with Schneider Electric, the global leader in energy management technologies, to enhance the efficiency, resilience, and performance of its critical facilities and technical infrastructure. This collaboration aims to improve operational reliability, support business continuity and digital services, and establish a more robust infrastructure aligned with Zain’s ambitions for digital transformation and sustainable growth.

The partnership was unveiled during Schneider Electric’s Innovation Summit for the Middle East and Africa 2026, held in Abu Dhabi. Attendees included Daieej Al-Oud, Chief Technology Officer at Zain Kuwait, and Amal Al-Shazly, President of Schneider Electric for the Gulf region.

Through this collaboration, Zain will strengthen its operational capabilities by leveraging Schneider Electric’s expertise to ensure the highest levels of readiness and reliability across its critical facilities and technical infrastructure. This initiative will bolster business continuity through proactive operations, rapid response to urgent operational challenges, and the implementation of an integrated methodology for managing critical environments and facilities.

The partnership also focuses on enhancing asset readiness and performance, mitigating operational risks, and increasing infrastructure resilience. By optimizing the performance and operational efficiency of critical facilities such as data centers, Zain continues to prioritize its core business objectives, accelerate its digital transformation, and deliver reliable digital services and experiences to customers on Kuwait’s most award-winning 5G network.

Commenting on the partnership, Daieej Al-Oud stated: “The success of digital transformation begins with a strong and reliable infrastructure capable of keeping pace with the rapid evolution of networks, platforms, and digital services. From this perspective, the readiness and operational efficiency of our critical facilities are increasingly vital in supporting our business growth and digital aspirations.”

He added: “Our collaboration with Schneider Electric aims to enhance these capabilities by leveraging integrated operational expertise, proactive asset management, and elevated levels of reliability and business continuity. This will help mitigate operational risks, improve the performance of our critical facilities, and develop a more robust infrastructure to support the next generation of digital services, artificial intelligence, and communication technologies.”

He continued: “Our ambition extends beyond achieving operational excellence to building a smarter, more sustainable, and future-ready infrastructure. We continue to develop our capabilities in areas such as AI-ready infrastructure, intelligent asset management, and sustainable operating models, supporting Zain’s long-term technological direction and future growth. Furthermore, close collaboration with global partners like Schneider Electric opens the door to adopting advanced solutions and practices that enhance the efficiency, resilience, and readiness of our infrastructure for the next phase.”

For her part, Amal Al-Shazly, President of Schneider Electric for the Gulf region, said: “Kuwait’s digital economy benefits from smart infrastructure and high-quality services. Schneider Electric brings its deep operational expertise in critical facilities and provides digital tools that leverage asset data to facilitate informed decision-making without barriers. In this context, our work with Zain in Kuwait allows us to combine our expertise and commitment to sustainable, AI-ready infrastructure, contributing to a more resilient digital foundation in the country.”

On the sidelines of the summit, the two parties also explored opportunities to expand their cooperation across several strategic areas aligned with the evolving requirements of digital infrastructure. These include AI-ready data centers, long-term sustainability, carbon emission reduction, AI-driven asset performance management, and advanced facility management and operational support solutions.

This move reflects a shared commitment to innovation, operational excellence, and sustainable growth, alongside the exploration of technologies and operating models designed to enhance the efficiency, intelligence, and resilience of Zain’s infrastructure.

As demand continues to grow for cloud services, artificial intelligence, advanced communication technologies, and data-intensive digital applications, the importance of critical infrastructure as a key enabler of digital transformation is increasingly recognized. Zain continues to invest in technologies, forge partnerships, and strengthen operational capabilities that reinforce the foundations of its network and digital ecosystem, while simultaneously supporting higher levels of efficiency and long-term sustainability.

This collaboration is part of Zain’s broader approach to building future-ready technological infrastructure capable of keeping pace with the evolution of its digital ambitions. By combining advanced communication technologies, resilient facilities, smart operations, and sustainability-driven innovation, Zain aims to establish a stronger technological foundation to support the next phase of digital growth in Kuwait.

Schneider Electric is a global leader in energy management technologies, contributing to enhanced efficiency and sustainability by providing power, automation, and digital transformation solutions for businesses and homes. Its technologies enable buildings, data centers, factories, infrastructure, and energy grids to operate within open, interconnected systems, thereby improving performance, resilience, and sustainability. The company’s portfolio includes smart devices, software-based architectural frameworks, AI-powered systems, digital services, and specialized consulting services. Schneider Electric serves approximately one million partners in more than 100 countries and consistently maintains its position among the most sustainable companies globally.