Minister of Social Affairs: Job Discipline and Field Follow-up Are Key to Developing Work and Enhancing Services

Kuwait City, 15 October (KUNA) – Dr. Amthal Al-Huwailan, Minister of Social Affairs, Family, and Children’s Issues, affirmed today that professional discipline and field follow-up are two fundamental pillars for developing work, enhancing institutional performance, and improving the quality of services provided to citizens and clients. This statement came in a press remark made by Al-Huwailan after she inspected several key departments and sectors under the ministry to review the progress of work, assess the level of services provided, and address on the ground the obstacles faced by citizens and clients, working to overcome them.

Al-Huwailan stressed the necessity of adhering to official working hours and applying the regulations and systems governing work without exception, thereby strengthening professional discipline and boosting performance efficiency across all ministry departments. She directed that the pace of completion be accelerated, procedures be simplified, and transactions be facilitated in line with government initiatives aimed at developing services and enhancing their efficiency. She emphasized that accountability would apply to anyone neglecting their professional duties, in accordance with established legal procedures, while distinguished competencies that contribute sincerely to developing work and serving citizens would be supported and recognized.

She also highlighted the importance of fostering seriousness, responsibility, and swift completion to achieve the public interest and elevate the level of services provided. During her tour, Al-Huwailan reviewed the mechanisms for processing transactions and the performance levels in various departments, and listened to briefings from officials on the progress of work, operational plans, and completion rates in digital transformation projects. (End) A.Y.S./A.M.H.