Al-Hawila inspects disability affairs: Enhancing performance and simplifying procedures

Dr. Amthal Al-Huwail, Minister of Social Affairs, Family, and Childhood, conducted an inspection tour of the headquarters of the Public Authority for Persons with Disabilities, as part of her efforts to monitor operations and assess the level of services provided to clients and beneficiaries.

During the tour, Al-Huwail inspected various departments and client reception halls, and reviewed the mechanisms for service delivery and procedures for processing transactions. She emphasized the importance of enhancing performance efficiency and simplifying procedures to ensure swift processing and high-quality services. She affirmed that inspection tours would continue on a periodic basis to monitor the regularity of operations across the Authority’s various departments and facilities, to assess performance on the ground, and to ensure the provision of accessible, high-quality services that safeguard rights and meet needs.

In a related development, Al-Huwail held a meeting with the Acting Director of the Authority, Dr. Khalifa Al-Hila, and several officials. During the meeting, she stressed the need to expedite the processing of clients’ transactions, remove any obstacles they might face, and follow up on their requests, working to fulfill them in accordance with approved procedures and regulations. She also listened to complaints and observations from some clients, directing officials to follow up on them, study them, and take necessary measures to address them. She underscored the importance of direct communication with beneficiaries and responding to their needs.

On another note, Al-Huwail announced that personal interviews for citizens who have passed the examinations for vacant supervisory positions in cooperative societies will be held between the 11th and 17th of the current month. She reaffirmed the Ministry’s serious commitment to completing procedures in accordance with established controls and standards, ensuring transparency and equal opportunity for all applicants.

Speaking during her attendance at the meeting of the Committee for Kuwaitization of Cooperative Jobs, the Minister stated, “The Kuwaitization file is a top priority for the Ministry. Empowering national cadres and providing them with suitable employment opportunities constitutes a fundamental pillar for developing the cooperative sector, enhancing its efficiency, and ensuring its sustainability.” She stressed the necessity of accelerating procedures and implementing Kuwaitization plans according to approved timelines.

She confirmed her continued direct follow-up of the Committee’s work and efforts to provide an attractive and motivating work environment for national talents, thereby strengthening the role of cooperative societies and elevating the level of services provided to consumers. She commended the efforts of workers in the cooperative sector and the Union of Cooperative Societies, and appreciated the continuous cooperation and coordination with relevant government and regulatory authorities, which contributes to overcoming obstacles and supporting the path of reform and development.