Zain: Strategic Partnership with Schneider Electric

Zain Kuwait announced a strategic partnership with Schneider Electric, the global leader in energy management and automation solutions, to enhance the efficiency, resilience, and performance of its critical facilities and technical infrastructure. This collaboration aims to boost operational reliability, support business continuity and digital services, and establish a more prepared infrastructure aligned with Zain’s ambitions for digital transformation and sustainable growth.

The partnership was announced at the Schneider Electric Innovation Summit for the Middle East and Africa 2026, held in Abu Dhabi, in the presence of Daij Al-Oud, Chief Technology Officer of Zain Kuwait, and Amal Al-Shazly, President of Schneider Electric for the Gulf region.

Through this collaboration, Zain will strengthen its operational capabilities by leveraging Schneider Electric’s expertise to ensure the highest levels of readiness and reliability for its critical facilities and technical infrastructure. This initiative will enhance business continuity through proactive operations, rapid response to unexpected operational challenges, and the implementation of an integrated methodology for managing critical environments and facilities.

The partnership also focuses on improving asset readiness and performance, reducing operational risks, and increasing infrastructure resilience. By optimizing the performance of critical facilities such as data centers and enhancing their operational efficiency, Zain continues to prioritize its core business objectives, accelerate its digital transformation, and maintain the delivery of reliable digital services and experiences to its customers over Kuwait’s award-winning 5G network.

Commenting on the partnership, Daij Al-Oud stated, “The success of digital transformation begins with a strong and reliable infrastructure capable of keeping pace with the rapid evolution of networks, platforms, and digital services. From this perspective, the readiness and operational efficiency of our critical facilities are becoming increasingly important in supporting our business growth and digital ambitions.”

He added, “This collaboration with Schneider Electric aims to enhance these capabilities by leveraging integrated operational expertise, proactive asset management, and improved reliability and business continuity. This will help mitigate operational risks, improve the performance of our critical facilities, and develop a more prepared infrastructure to support the next generation of digital services, artificial intelligence, and communication technologies.”

He continued, “Our ambition extends beyond achieving operational excellence to building smarter, more sustainable, and future-ready infrastructure. We continue to develop our capabilities in AI-ready infrastructure, smart asset management, and sustainable operational models, supporting Zain’s long-term technological direction and future growth. Close collaboration with global partners like Schneider Electric opens the door to adopting advanced solutions and practices that enhance the efficiency, resilience, and readiness of our infrastructure for the next phase.”

For her part, Amal Al-Shazly, President of Schneider Electric for the Gulf region, said, “The digital economy in Kuwait benefits from smart infrastructure and high-quality services. Schneider Electric brings its proven operational expertise to critical facilities and provides digital tools that leverage asset data to accelerate informed decision-making without obstacles. In this context, our work with Zain in Kuwait allows us to combine our expertise and commitment to sustainable, AI-ready infrastructure to contribute to establishing a more resilient digital foundation in the country.”

On the sidelines of the summit, the two parties also discussed opportunities to expand their cooperation in several strategic areas aligned with the evolving requirements of digital infrastructure, including AI-ready data centers, long-term sustainability, carbon emission reduction, AI-driven asset performance management, and advanced solutions for utility management and operational support.

This step reflects a shared commitment to innovation, operational excellence, and sustainable growth, alongside the exploration of technologies and operating models that enhance the efficiency, intelligence, and resilience of infrastructure.

As demand continues to grow for cloud services, artificial intelligence, advanced communication technologies, and data-intensive digital applications, critical infrastructure is becoming increasingly important as a key enabler of digital transformation. Zain continues to invest in technologies, forge partnerships, and strengthen operational capabilities that reinforce the foundations of its network and digital ecosystem, while simultaneously supporting higher levels of efficiency and long-term sustainability.

This collaboration aligns with Zain’s broader approach to building future-ready technological infrastructure capable of keeping pace with its ambitious digital goals. By integrating advanced communication technologies, flexible facilities, intelligent operations, and sustainability-driven innovation, the company aims to establish a more robust technological foundation to support the next phase of digital growth in Kuwait.

Schneider Electric is a global leader in energy management and automation technologies, contributing to efficiency and sustainability by providing electrical, automation, and digital transformation solutions for businesses and homes. Its technologies enable buildings, data centers, factories, infrastructure, and power grids to operate within open, interconnected systems, enhancing performance, resilience, and sustainability. Its portfolio includes smart devices, software-based architectures, AI-enabled systems, digital services, and specialized consulting services. Schneider Electric serves approximately one million partners in over 100 countries and consistently maintains its position among the most sustainable companies worldwide.