Kuwait Finance House Continues to Empower Customers
Kuwait Finance House (KFH) continues to empower customers to connect quickly and free of charge with the group’s banks in four countries: Egypt, Bahrain, the United Kingdom, and Turkey. Customers can reach the service by dialing 1803333 from within Kuwait at no cost, reflecting the bank’s ongoing commitment to providing advanced, secure services and maintaining constant communication with its clients.
The service further strengthens connectivity and interaction between KFH customers in Kuwait and the group’s banks in other countries. Customers can now easily and free of their own expense contact KFH in Egypt, Bahrain, the UK, and Turkey by calling the Kuwait-based phone service, selecting the menu option for external branches, and being automatically transferred to the desired KFH entity in one of the four countries. This facilitates an enhanced customer experience and enables free, rapid communication between customers and group units.
The service is available to everyone, whether KFH customers or non-customers, for self-service transactions via the phone system, for assistance from service staff to complete services, or for inquiries, operating 24/7 throughout the week.
This new service is part of a diverse range of communication channels offered by KFH to its customers, as well as to non-customers interested in learning about its services and products. Customers can easily reach KFH free of charge via the following numbers in several countries, including:
Turkey: +90 850 771 2154 (Note: Local carrier charges may apply when calling this number from within Turkey.)
In addition to the above, customers can contact KFH through the dedicated mailbox in the Kuwait Finance House mobile app, as well as via WhatsApp for general inquiries. The contact center at 1803333 operates 24/7, ensuring continuous support and access to a wide range of services at any time.
The communication mechanisms and channels mentioned contribute to building and strengthening trust with customers by facilitating interaction with the group’s banks and their clients. Customer service representatives respond to inquiries and deliver services efficiently and promptly, adhering to high standards of competence and speed. Calls from customers abroad are given priority handling by service representatives.
