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Ministry of Information: No Signs of Security Breach Linked to Microsoft 365 Service Outage

Qiyas summary

Najja Ibrahim confirmed there are no signs of a security breach, noting that services are gradually recovering as Microsoft continues to monitor the issue.

Translated by Qiyas from الأنباء — Original source

Acting Director General of the Central Agency for Information Technology, Najwa Ibrahim, confirmed on Friday that there are currently no indications of malicious activity or a security breach linked to the outage affecting Microsoft 365 services, as announced by the company.

In a statement to KUNA, Ibrahim said that services are gradually recovering, with improved access to email and the processing of delayed messages, noting that some users may experience disruptions in the near future. She clarified that delayed messages will not be lost, as the 48-hour email retention period remains in effect, adding that the Central Agency for Information Technology is closely monitoring developments in real time with officials at Microsoft.

Ibrahim emphasized the agency’s commitment to tracking technical outages that may affect electronic services and to keeping government entities informed of any updates regarding the outage and its resolution.

Earlier, the Central Agency for Information Technology announced on the social media platform X that some users might face difficulties accessing Microsoft 365 services, specifying that affected services include Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot, and Microsoft Defender XDR. The agency noted in its announcement that Microsoft is working to resolve the issue and that users will be updated as soon as new information becomes available.

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