stc Wins Two Awards in Advanced Fifth-Generation Technology and Customer Digital Experience

Kuwait’s stc announced that it won two awards at the 2026 Telecom Review Excellence Awards ceremony, in recognition of its success in developing advanced communication services and placing the customer experience at the core of its digital transformation. The company secured the awards for “Best Global Business Success in Advanced 5G Technology” and “Best Digital Customer Experience – Middle East,” highlighting stc’s ongoing commitment to continuously developing digital solutions for its individual and corporate customers. These awards also reflect the company’s efforts to convert its network capabilities into services that meet customer needs, while strengthening its approach to enabling digital transformation.

The awards ceremony was held in Dubai last Wednesday, coinciding with the 20th edition of the Telecom Review Leaders Summit. Representing stc were Hamed Al-Faleh, General Manager of Customer Experience Management, and M. Turki Al-Qurayfa, Manager of Access Network Planning and Design.

The “Best Global Business Success in Advanced 5G Technology” award recognized stc’s ability to transform its investments in advanced network technologies into distinctive commercial services. Its achievements extended to smart home security services, as well as services tailored to the interests of young customers and the gaming community in Kuwait. In the e-gaming sector, stc responded to the growing demand from professional gamers and competitive gaming enthusiasts by combining connectivity, digital lifestyle benefits, and device offerings in packages built on advanced 5G networks specifically designed for young people, providing services that align with how young customers communicate and spend their time online.

The award also praised stc’s position in Fixed Wireless Access (FWA). Thanks to having the largest subscriber base in Kuwait for high-performance outdoor 5G units, the company was able to provide ultra-fast wireless internet service that rivals the quality of fiber optics to a larger number of households, demonstrating its success in translating network advantages into widespread customer adoption and strengthening its position in the integrated home internet market.

Meanwhile, stc won the “Best Digital Customer Experience – Middle East” award in recognition of its efforts to link network development with tangible improvements in customers’ daily lives. Continuous innovation in software and network enhancements contributed to more reliable home connectivity, with benefits extending to smoother streaming and a more responsive gaming experience.