Al-Hawila: Continued surprise visits to ensure service quality and address any feedback immediately

Tariq Araabi: Minister of Social Affairs, Family, and Childhood, Dr. Amthal Al-Huwaila, conducted a surprise field visit to the South Al-Sabahia Center, affiliated with the Public Authority for Persons with Disabilities, to review the progress of operations and the level of services provided to residents, and to closely monitor their needs.

During the visit, Al-Huwaila observed several activities and events organized by staff for the residents, commending the efforts made to provide a suitable environment that contributes to enhancing their quality of life.

She emphasized the necessity for officials and leaders to be continuously present in the field, affirming that field visits and direct communication with persons with disabilities constitute the true measure for understanding their needs and assessing the extent to which their requirements are met, beyond mere office reports.

She stressed that surprise field visits would continue frequently, including on holidays and official weekends, to ensure the continuity of service quality, monitor the performance of officials, and address any concerns promptly, reiterating that the well-being and care of persons with disabilities are priorities that tolerate no negligence.