Launch of 10 new e-services via 'Sahel' to facilitate transactions for persons with disabilities

Nada Abulnasr

The Public Authority for Persons with Disabilities announced the launch of 10 new electronic services via the “Sahl” application. These services include requests for a letter to reduce working hours for persons with disabilities and their caregivers, as well as requests for certificates for interested parties, alongside the issuance of disability and caregiver certificates. The initiative aims to simplify procedures and save time and effort for persons with disabilities and their caregivers.

Dr. Khalifa Al-Hila, Deputy Director General of the Medical, Psychological, and Social Services Sector at the Authority, told KUNA that the services also include requesting appointments with medical committees, renewing disability certificates, applying for retirement for persons with disabilities, requesting hearing aids and wheelchairs, exemption from fingerprinting, and submitting requests for traffic license plates.

He added that the launch of these services is part of the Authority’s ongoing efforts to develop its electronic services and enhance the level of services provided to beneficiaries, enabling a number of transactions to be completed electronically with ease and reducing the need for in-person visits.

Al-Hila clarified that expanding the provision of services through the “Sahl” application implements the state’s direction toward digital transformation and the development of government services, contributing to accelerating transaction processing and simplifying procedures for persons with disabilities and their caregivers.

He emphasized the Authority’s continued commitment to developing and adding more electronic services that meet beneficiaries’ needs, thereby enhancing the speed and efficiency of transaction processing.