Ali Abdulwahab Al-Mutawa Trading Company Releases 2025 Sustainability Report

Ali Abdulwahab Al-Mutawa Trading Company issued its 2025 Sustainability Report, released for the third consecutive year, reaffirming its commitment to responsible business practices, enhancing transparency, and creating long-term sustainable value. The report outlines the company’s key efforts and progress in sustainability across four main pillars: workplace sustainability, community responsibility, responsible governance, and environmental sustainability, highlighting initiatives that support the development of institutional performance and enhance the company’s positive impact. The report was prepared in accordance with the Global Reporting Initiative (GRI) Standards 2021, reflecting the company’s commitment to strengthening disclosure practices and integrating sustainability principles into its various operations.

Faisal Ali Al-Mutawa, Chairman and Chief Executive Officer of Ali Abdulwahab Al-Mutawa Trading Company, stated: “As we continue our journey, we will keep enhancing our sustainability practices while maintaining our focus on operational excellence and responsible growth. By integrating sustainability into how we manage our employees, resources, and relationships, we aim to deliver sustainable value to all stakeholders and contribute positively to the communities in which we operate.”

In its efforts to strengthen sustainability in the workplace, the company continued to foster a culture of quality and operational excellence, achieving a compliance rate of 94% with food safety standards and brand requirements, while maintaining adherence to international quality standards, including ISO 9001:2015 certification. These efforts positively impacted the customer experience, with the company scoring 4.21 out of 5 on the Customer Satisfaction (CSAT) index, alongside a customer service satisfaction rate exceeding 76%.

In the area of community responsibility, the company continued to invest in human capital development, delivering 5,069,890 training hours in 2025, an 85% increase compared to the previous period. Additionally, the proportion of employees receiving periodic performance and professional development evaluations rose by 15%, accompanied by a 25% decrease in employee turnover, reflecting the company’s efforts to provide a supportive and stable work environment. Ali Abdulwahab Al-Mutawa Trading Company also invested 1.7 million Kuwaiti dinars in community initiatives and programs that supported various social, educational, and humanitarian causes in Kuwait, demonstrating its commitment to creating a positive and lasting impact on society.

The company further strengthened its corporate governance practices, with women representing 44.44% of the Board of Directors. No material compliance violations or customer data breaches were recorded, underscoring the robustness of its governance frameworks and its dedication to responsible business practices, as well as its commitment to protecting information and building trust with stakeholders.

In its efforts to enhance environmental performance, the company recorded reductions in several key emission sources, including a 28.69% decrease in fuel consumption for vehicles, an 18.76% reduction in facility fuel consumption, and a 16.37% drop in emissions from business travel. These achievements reflect its ongoing efforts to minimize its environmental footprint. Additionally, recycling initiatives contributed to emission reductions equivalent to 146.42 tons of carbon dioxide, aligning with the company’s commitment to improving resource efficiency and supporting sustainable practices.