Kuwait Finance House brings the Group's services closer to its customers with the opening of the Qairawan Center

Kuwait Finance House (KFH) announced the opening of the KFH Group Service Center at its Qairawan branch to serve customers of Kuwait Turk – Turkey and KFH Bank – Egypt, as part of the bank’s strategy to enhance integration among group units and consolidate a unified vision, thereby contributing to a more seamless and flexible banking experience for customers.

Nawal Al-Muslem, Deputy General Manager of Products at KFH, stated that the center’s opening is part of the bank’s ongoing efforts to achieve integration among group units and provide advanced banking services that meet customers’ needs within Kuwait. She noted that this is the third center of its kind, following the Mushref and Al-Khalidiya centers.

In a media statement, Al-Muslem added that the Qairawan branch’s Group Service Center offers a suite of services specifically designed to meet customer needs, including facilitating account opening procedures and updating personal and banking data, ensuring the continuity of banking services with efficiency and smoothness. It also provides specialized technical support for activating and using the mobile banking applications of Kuwait Turk – Turkey and KFH Bank – Egypt.

She clarified that the center also offers a service for requesting and delivering ATM cards for accounts held at KFH Bank – Egypt, enabling customers to manage their accounts and conduct banking transactions with ease and security. She emphasized that the objective of the Group Service Centers is to deliver a comprehensive and comfortable banking experience for customers within Kuwait, adhering to the highest standards of speed and flexibility.

Al-Muslem pointed out that the center serves KFH customers starting from the Personal service tier and above, reaffirming the bank’s commitment to delivering premium services that meet customer expectations and enhance their banking experience by keeping pace with the latest developments in financial and banking products and services. She explained that the Group Service Centers represent an extension of the approach focused on proximity to customers and effectively meeting their needs.

It is worth noting that KFH opened its first Group Service Center at the Al-Khalidiya branch in 2023, followed by the launch of the center at the Mushref branch last year, prior to the current opening at the Qairawan branch to serve customers of Kuwait Turk – Turkey and KFH Bank – Egypt. The bank continues to explore opportunities to expand this service to include more group countries in the coming phase.